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Mt Zion Historical Society
Lest We Forget-Vet Special
Special Delivery and Message
MAY GOD BLESS THIS AIRLINE CAPTAIN: May God Bless America!!!!!!!!!! He writes:
My lead flight attendant came to me and said, "We have an H.R. on this flight." (H.R. stands for human remains.)
"Are they military?" I asked.
'Yes', she said.
'Is there an escort?' I asked.
'Yes, I already assigned him a seat'.
'Would you please tell him to come to the flight deck. You can board him early," I said..
A short while later, a young army sergeant entered the flight deck. He was the image of the perfectly dressed
soldier. He introduced himself and I asked him about his soldier. The escorts of these fallen soldiers talk about
them as if they are still alive and still with us.
'My soldier is on his way back to Virginia,' he said. He proceeded to answer my questions, but offered no words.
I asked him if there was anything I could do for him and he said no. I told him that he had the toughest job in
the military and that I appreciated the work that he does for the families of our fallen soldiers. The first
officer and I got up out of our seats to shake his hand. He left the flight deck to find his seat.
We completed our preflight checks, pushed back and performed an uneventful departure. About 30 minutes into our
flight I received a call from the lead flight attendant in the cabin. 'I just found out the family of the soldier
we are carrying, is on board', she said. She then proceeded to tell me that the father, mother, wife and 2-year old
daughter were escorting their son, husband, and father home. The family was upset because they were unable to see
the container that the soldier was in before we left. We were on our way to a major hub at which the family was
going to wait four hours for the connecting flight home to Virginia .
The father of the soldier told the flight attendant that knowing his son was below him in the cargo compartment
and being unable to see him was too much for him and the family to bear. He had asked the flight attendant if
there was anything that could be done to allow them to see him upon our arrival. The family wanted to be outside
by the cargo door to watch the soldier being taken off the airplane.. I could hear the desperation in the flight
attendants voice when she asked me if there was anything I could do.. 'I'm on it', I said. I told her that I
would get back to her.
Airborne communication with my company normally occurs in the form of e-mail like messages. I decided to bypass
this system and contact my flight dispatcher directly on a secondary radio. There is a radio operator in the
operations control center who connects you to the telephone of the dispatcher. I was in direct contact with the
dispatcher.. I explained the situation I had on board with the family and what it was the family wanted. He said
he understood and that he would get back to me.
Two hours went by and I had not heard from the dispatcher. We were going to get busy soon and I needed to know
what to tell the family. I sent a text message asking for an update. I saved the return message from the
dispatcher and the following is the text:
'Captain, sorry it has taken so long to get back to you. There is policy on this now and I had to check on a few
things. Upon your arrival a dedicated escort team will meet the aircraft. The team will escort the family to the
ramp and plane side. A van will be used to load the remains with a secondary van for the family. The family will
be taken to their departure area and escorted into the terminal where the remains can be seen on the ramp. It is a
private area for the family only. When the connecting aircraft arrives, the family will be escorted onto the ramp
and plane side to watch the remains being loaded for the final leg home. Captain, most of us here in flight control
are veterans. Please pass our condolences on to the family. Thanks.'
I sent a message back telling flight control thanks for a good job. I printed out the message and gave it to the
lead flight attendant to pass on to the father. The lead flight attendant was very thankful and told me, 'You
have no idea how much this will mean to them.'
Things started getting busy for the descent, approach and landing. After landing, we cleared the runway and taxied
to the ramp area. The ramp is huge with 15 gates on either side of the alleyway. It is always a busy area with
aircraft maneuvering every which way to enter and exit. When we entered the ramp and checked in with the ramp
controller, we were told that all traffic was being held for us.
'There is a team in place to meet the aircraft', we were told. It looked like it was all coming together, then
I realized that once we turned the seat belt sign off, everyone would stand up at once and delay the family
from getting off the airplane. As we approached our gate, I asked the copilot to tell the ramp controller we were
going to stop short of the gate to make an announcement to the passengers. He did that and the ramp controller
said, 'Take your time.'
I stopped the aircraft and set the parking brake. I pushed the public address button and said, 'Ladies and
gentleman, this is your Captain speaking I have stopped short of our gate to make a special announcement.
We have a passenger on board who deserves our honor and respect. His Name is Private XXXXXX, a soldier who
recently lost his life. Private XXXXXX is under your feet in the cargo hold. Escorting him today is Army
Sergeant XXXXXXX. Also, on board are his father, mother, wife, and daughter. Your entire flight crew is
asking for all passengers to remain in their seats to allow the family to exit the aircraft first. Thank you.'
We continued the turn to the gate, came to a stop and started our shutdown procedures. A couple of minutes later I
opened the cockpit door. I found the two forward flight attendants crying, something you just do not see. I was
told that after we came to a stop, every passenger on the aircraft stayed in their seats, waiting for the family
to exit the aircraft.
When the family got up and gathered their things, a passenger slowly started to clap his hands. Moments later
more passengers joined in and soon the entire aircraft was clapping. Words of 'God Bless You', I'm sorry,
thank you, be proud, and other kind words were uttered to the family as they made their way down the aisle
and out of the airplane. They were escorted down to the ramp to finally be with their loved one.
Many of the passengers disembarking thanked me for the announcement I had made. They were just words, I told
them, I could say them over and over again, but nothing I say will bring back that brave soldier.
I respectfully ask that all of you reflect on this event and the sacrifices that millions of our men and women
have made to ensure our freedom and safety in these United States of AMERICA .
Foot note: As a Viet Nam Veteran I can only think of all the veterans including the ones that rode below the deck
on their way home and how they were treated. When I read things like this I am proud that our country has not
turned their backs on our soldiers returning from the various war zones today and give them the respect they so
deserve.
I know every one who has served their country who reads this will have tears in their eyes, including me.
'Lord, hold our troops in your loving hands. Protect them as they protect us. Bless them and their families for the
selfless acts they perform for us in our time of need. Amen..'
GOD BLESS YOU!!!
Lest We Forget
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